FAQ’s

Here is a direct link to register for our Private Virtual Chess Lessons that your child can take from the comfort of their home.

Welcome emails and meeting links are delivered immediately after registration. Please check your inbox and promotional folders, and add help@astepaheadchess.org to your contact list to ensure you do not miss any important updates.

Click here get started with the first month of lessons for FREE on us.

Yes! You will receive a 50% discount for every child you enroll after the first child.

You’ll need to submit separate orders, and enter the discount code SIBLING at checkout for the 2nd child and again for any additional child.

Please click here to complete the planned absence form and our team will accommodate your family accordingly.

Absolutely, ASAC offers lessons to students starting from Kindergarten up to high school. Here is a link on how to get started with registration. If you have any additional question or concerns, please let us know.

Yes! The monthly membership subscription can be paused at anytime with 7 days notice.

On the first Saturday of every October, we host the ASAC Open, one of the first FREE rated over-the-board tournaments in the city of Chicago.

Your membership also includes FREE entry to compete with our club at monthly unrated over-the-board tournaments from November-May.

Additionally, we host our annual Chess Exploration Trip where our international team comes together to explore new cities and compete together in rated chess tournaments.

Please wait 24 - 48 hours to receive confirmation of enrollment and instructions on what your child needs before joining us. Your child’s first lesson will be the following week after your sign up.

Please complete the waitlist form hereand subscribe to our mailing list. Information on new openings this term will be given on a first come, first serve basis.

There is always room in our Virtual Private Chess Lessons that can taken from the comfort of your home. You can register here and get a FREE trial with the code FIRSTMONTHFREE at checkout.

Once you are back online, you will be reverted to our Main Room. From here, your child can rejoin their original breakout room.

Yes. Participants in the breakout rooms can request assistance by clicking the Ask for Help button in the menu bar.

Refunds will be processed in approximately 5-10 business days.

For any and all inquiries regarding billing and refunds, please contact our help team at help@astepaheadchess.org. Our team is happy and prepared to assist you in any way we can!

Yes! Please know that you are able to pause your subscription at any time with 7 days notice.

Please email help@astepaheadchess.org to notify our team that you wish to pause your membership and we’ll take care of the rest! 😎

Click here to view the sizing guide.

Click here to access the youth long sleeve sizing guide.

Click here to view the sizing guide.

Click here to access the adult hoodie sizing guide.

Click here to access the adult hoodie sizing guide.